{"id":3634,"date":"2026-05-02T17:23:18","date_gmt":"2026-05-02T17:23:18","guid":{"rendered":"https:\/\/suprmind.ai\/hub\/?page_id=3634"},"modified":"2026-05-02T18:54:44","modified_gmt":"2026-05-02T18:54:44","slug":"enterprise","status":"publish","type":"page","link":"https:\/\/suprmind.ai\/hub\/enterprise\/","title":{"rendered":"Enterprise Solution"},"content":{"rendered":"
\n

<\/p>\n

\n Enterprise<\/span><\/p>\n

Multi-AI Orchestration For Teams Whose Decisions Need To Survive Scrutiny<\/h1>\n

Compliance reviews. Regulatory deliverables. Board-level analyses. High-stakes
\n investments. Suprmind Enterprise gives your team isolated infrastructure, dedicated workspaces at every AI
\n provider, and direct founder support — on a single contract, with a single invoice.<\/p>\n

\n Book a 30-Minute Discovery Call<\/a>
\n Read the FAQ first<\/a>\n <\/div>\n<\/p><\/div>\n

<\/p>\n

\n
\n

What Enterprise Gives You Beyond Frontier<\/h2>\n

Frontier is the full Suprmind product. Enterprise adds the operational, security, and procurement layer
\n that mid-market and large teams require.<\/p>\n<\/p><\/div>\n

\n
\n
\n

Dedicated AI Provider Workspaces<\/h3>\n

When you sign on, Suprmind provisions dedicated workspaces for your organization at each of the
\n five AI providers we orchestrate — Anthropic, OpenAI, Google, xAI, and Perplexity. Your AI
\n traffic routes through these dedicated workspaces exclusively. It is not pooled with other
\n Suprmind customers’ traffic at the AI provider level.<\/p>\n

Training opt-out is enabled at the workspace level for each provider where the configuration is
\n available. Compliance teams can verify the configuration on request. Your data never trains
\n anyone’s foundation models.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

Managed AI Allocation On A Single Invoice<\/h3>\n

Most enterprise teams don’t want to manage five separate AI provider contracts, five sets of
\n billing relationships, five sets of compliance reviews. Managed Allocation handles that for you.\n <\/p>\n

You purchase a monthly allocation in AI dollars, sized to your workload. Suprmind’s dedicated
\n workspaces at each provider are sized to deliver that allocation. You consume across the five
\n providers as your team’s workflow requires. Everything bills on a single Suprmind invoice. Tax
\n handling included.<\/p>\n

If you have existing enterprise contracts with specific AI providers, you can also use Pure BYOK
\n on Enterprise — connect your own API keys and route through your existing contracts
\n directly. Most teams choose Managed Allocation for the procurement simplicity; some teams use a
\n hybrid approach.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

Maximum-Context Frontier Models<\/h3>\n

Enterprise gives you access to the highest-context frontier models from each provider. As
\n providers release new versions, your tier automatically receives access — no waiting, no
\n reconfiguration. The platform handles model selection so your team focuses on the work, not the
\n model menu.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

Team Management With Role-Based Access Control<\/h3>\n

Two layers of permissions. At the team level, members are Member, Admin, or Owner. At the project
\n level, access is Read, Write, or Admin per project. Combine the two for granular access patterns
\n — junior researchers with read-only access to client work, senior consultants with write
\n access on their engagements, partners with admin access across the organization.<\/p>\n

Sub-account architecture means individual users authenticate with their own credentials but
\n operate within your organization’s allocation, billing, and policies.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

Direct Founder Support<\/h3>\n

Enterprise customers escalate directly to Suprmind’s founder, Radomir Basta, not to a tier-one
\n support queue. You get a Slack Connect channel or dedicated email thread. You get a 60-minute
\n onboarding session, a week-1 check-in, a month-1 review, and quarterly business reviews
\n thereafter. Critical issues get a 4-hour response during business hours.<\/p>\n

Most Enterprise customers report this as a feature, not a limitation. You’re not waiting for a
\n junior CSM to escalate your question. You’re talking to the person who can actually decide.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

99.5% Uptime Service Level Agreement<\/h3>\n

Suprmind commits to 99.5% monthly Service Availability with service credits applied to the
\n platform fee on breach. Support response times: 4 hours for critical issues during business
\n hours, 24 hours for non-business-hours. Status page updates within 30 minutes of any incident,
\n with hourly updates during ongoing events and post-incident summaries within 5 business days.\n <\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

Hosted In Privacy-Leading Jurisdictions<\/h3>\n

Application hosting is in Germany on Hetzner infrastructure. Primary database is in Switzerland
\n on Supabase, in the eu-central-2 region in Zurich. Both jurisdictions are recognized as adequate
\n under EU and UK data protection law and have among the strongest data privacy regimes globally.\n <\/p>\n

For customers requiring stricter data residency, additional configurations are available on
\n request.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
\n

Procurement-Ready Documentation<\/h3>\n

Master Service Agreement, Data Processing Agreement, Service Level Agreement, sub-processor list,
\n security questionnaire responses, and penetration test executive summary — all available
\n on request under NDA. We’re built to clear procurement reviews efficiently rather than make you
\n wait while we draft documents from scratch for the first time.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n

<\/p>\n

\n
\n

How Managed Allocation Works<\/h2>\n

The architectural difference between Suprmind Enterprise and shared-infrastructure SaaS, explained
\n without jargon.<\/p>\n<\/p><\/div>\n

\n
\n
1<\/div>\n
\n

Provisioning<\/h4>\n

When your contract starts, Suprmind creates a dedicated workspace for your organization at each
\n of the five AI providers. Anthropic Workspace named after your organization. OpenAI Project.
\n Google Cloud Project. xAI Team. Perplexity API Project. Each workspace is sized to your monthly
\n AI dollar allocation.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
2<\/div>\n
\n

Routing<\/h4>\n

When your team submits a query through Suprmind, the AI calls route through your dedicated
\n workspaces. Not through shared API keys. Not pooled with other customers. Your traffic, your
\n workspaces, your audit trail at the provider level.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
3<\/div>\n
\n

Tracking<\/h4>\n

Real-time consumption visible in your admin dashboard. Burn rate, projected end-of-month spend,
\n breakdown by user, project, and model. Anomaly alerts catch unexpected usage patterns before
\n they become billing surprises.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
4<\/div>\n
\n

Reporting<\/h4>\n

Monthly usage report on the 10th of each month covering the prior month. Total consumption, model
\n breakdown, user breakdown, project breakdown, optimization recommendations specific to your
\n team’s patterns, allocation trend.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n
5<\/div>\n
\n

Billing<\/h4>\n

Single invoice. Platform fee plus managed allocation, with overage itemized monthly in arrears if
\n applicable. Annual prepaid is standard. NET 30 payment terms. Purchase orders accepted. Tax
\n handled automatically per your jurisdiction.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n

<\/p>\n

\n
\n

Security & Compliance Posture<\/h2>\n

What we have today, what’s in progress, and what’s available under NDA.<\/p>\n<\/p><\/div>\n

\n
\n

Data Residency<\/h4>\n

Hetzner Germany for hosting. Supabase Switzerland for primary database. Both in adequate
\n jurisdictions under EU and UK data protection law.<\/p>\n<\/p><\/div>\n

\n

No Training<\/h4>\n

Suprmind never trains on customer data. AI providers are configured with training opt-out at the
\n workspace level under Managed Allocation.<\/p>\n<\/p><\/div>\n

\n

Encryption<\/h4>\n

TLS 1.2+ in transit. AES-256 encryption at rest at the database and storage layer. Customer-supplied
\n API keys additionally encrypted at the application layer.<\/p>\n<\/p><\/div>\n

\n

GDPR & EU AI Act<\/h4>\n

EU GDPR Representative appointed. Standard Contractual Clauses for international transfers. Compliant
\n positioning under the EU AI Act as a general-purpose AI deployer.<\/p>\n<\/p><\/div>\n

\n

SOC 2<\/h4>\n

Type I report in progress. Type II observation period beginning thereafter. Documented control
\n framework available under NDA in the meantime.<\/p>\n<\/p><\/div>\n

\n

Penetration Testing<\/h4>\n

Annual third-party penetration testing committed as part of our SOC 2 control set. Executive summary
\n available under NDA following each engagement.<\/p>\n<\/p><\/div>\n

\n

Sub-Processors<\/h4>\n

Full sub-processor list published, including AI providers, infrastructure providers, and operational
\n sub-processors. Subscribe to change notifications.<\/p>\n<\/p><\/div>\n

\n

Audit & Logging<\/h4>\n

Run Inspector provides per-call audit trails for every AI call — provider, model, tokens, cost,
\n attribution. Admin-facing audit log export on the roadmap.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n

Need our Master Service Agreement, Data Processing Agreement, Service Level Agreement, security
\n questionnaire responses, sub-processor list, or penetration test executive summary? Available under NDA
\n on request.<\/p>\n

Request enterprise documentation<\/a>\n <\/div>\n<\/p><\/div>\n

<\/p>\n

\n
\n

Enterprise Pricing Structure<\/h2>\n

Two components on a single invoice. Transparent structure rather than opaque “contact us” pricing.<\/p>\n<\/p><\/div>\n

\n
\n

Platform Fee<\/h3>\n

Per Authorized User seat, billed annually. Covers
\n orchestration, modes, document templates, RBAC, support, SLA, and admin features. Volume discounts
\n apply at 26+, 51+, and 100+ seats.<\/p>\n<\/p><\/div>\n

\n

Managed AI Allocation<\/h3>\n

Monthly AI dollar allocation, prepaid annually. Sized to your
\n team’s actual usage based on your discovery call. Tokens consumed at wholesale-plus-markup rates
\n across the five AI providers. Up to 50% rollover to the following month, capped at three months
\n accumulated.<\/p>\n<\/p><\/div>\n

\n

Overage<\/h3>\n

If your team exceeds the allocation, overage continues at the
\n same per-AI-dollar rate as in-allocation usage. No penalty multipliers. Overage is itemized on the
\n next monthly invoice. Hard-stop is also available if your team prefers to top up rather than
\n continue automatically.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

Specific pricing is determined during discovery. We size the allocation to your real
\n workload rather than guessing from a price list. This protects you from over-buying or under-buying
\n capacity.<\/p>\n<\/p><\/div>\n

<\/p>\n

\n
\n

Who Enterprise Is For<\/h2>\n<\/p><\/div>\n
\n
\n

Compliance and Risk Teams<\/h4>\n

Regulatory interpretation memos, vendor risk assessments, compliance gap analyses, board advisory
\n briefs. Decisions where the analytical reasoning has to survive an auditor’s review.<\/p>\n<\/p><\/div>\n

\n

Strategy and Investment Teams<\/h4>\n

Investment theses, strategic options analysis, market entry decisions, M&A diligence.
\n Multi-perspective analysis that catches the blind spot a single AI would miss.<\/p>\n<\/p><\/div>\n

\n

Research and Analyst Teams<\/h4>\n

Cross-source research synthesis, competitive intelligence, technical due diligence, regulatory
\n landscape analysis. Work where citation quality and reasoning depth matter.<\/p>\n<\/p><\/div>\n

\n

Professional Services Firms<\/h4>\n

Consulting analyses, legal research, advisory deliverables, client-facing reports. Decisions you’ll
\n defend to clients with reasoning that holds up under cross-examination.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

\n

Who Enterprise Is Not For<\/h4>\n

Suprmind Enterprise is not designed for high-volume transactional AI use cases like customer service
\n automation, content moderation pipelines, or large-scale document processing. For those workloads,
\n dedicated specialized platforms typically fit better. For analytical and decision-support workflows
\n where output quality and reasoning depth matter, Suprmind is purpose-built.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

<\/p>\n

\n
\n

Frequently Asked Questions<\/h2>\n

The questions enterprise teams ask most often during evaluation.<\/p>\n<\/p><\/div>\n

\n
\n

How is Enterprise priced?<\/h4>\n

Two components on a single invoice: a platform fee per Authorized User seat (billed annually) and a
\n managed AI allocation sized to your workload. Volume discounts apply for larger deployments. We size
\n the allocation during discovery rather than offering a fixed price tier, because token consumption
\n varies dramatically across team workflows.<\/p>\n<\/p><\/div>\n

\n

What’s the minimum to start?<\/h4>\n

Five seats and a 12-month commitment for Enterprise pricing. Smaller teams or shorter timelines can
\n start on Frontier ($95\/month) and upgrade to Enterprise without data loss.<\/p>\n<\/p><\/div>\n

\n

Can I trial Enterprise before committing?<\/h4>\n

Yes. Qualified Enterprise prospects get a 30-day trial with an evaluation allocation, full feature
\n access, and dedicated provider workspaces provisioned upfront. Trial requires a brief intake call
\n and signed NDA.<\/p>\n<\/p><\/div>\n

\n

Is access to the highest-tier models truly unlimited?<\/h4>\n

Within your purchased allocation, yes. The dedicated provider workspaces under Managed Allocation
\n deliver guaranteed availability for the tokens you’ve purchased. There is no auto-downgrade and no
\n shared cap. If you exceed your allocation, you can either continue at the same rate (auto-overage,
\n default) or hard-stop and top up. You’re never throttled or downgraded mid-conversation.<\/p>\n<\/p><\/div>\n

\n

Where is my data processed?<\/h4>\n

Suprmind hosting is in Germany on Hetzner. Primary database is in Switzerland on Supabase (Zurich).
\n Both are recognized as adequate jurisdictions under EU and UK data protection law. AI provider
\n processing occurs primarily in the United States under Standard Contractual Clauses, with EU
\n regional options available for some providers. Full sub-processor and processing location list
\n available on request.<\/p>\n<\/p><\/div>\n

\n

Is my data used to train AI models?<\/h4>\n

No. Suprmind does not train AI models on customer data. We use AI provider API tiers under which the
\n providers also do not train on customer data by default. Under Managed Allocation, training opt-out
\n is enabled at the workspace level for each provider where the configuration is available.<\/p>\n<\/p><\/div>\n

\n

Is SSO available?<\/h4>\n

SAML 2.0 SSO and SCIM provisioning are on the roadmap. Until then, Enterprise customers authenticate
\n via Google OAuth, which most enterprise IT teams accept as an interim path. If SSO is a hard
\n requirement for your procurement timeline, please tell us — we prioritize the integration
\n based on customer pipeline.<\/p>\n<\/p><\/div>\n

\n

Do you have SOC 2?<\/h4>\n

SOC 2 Type I report is in progress with our auditor; Type II observation period begins after Type I
\n completes. In the meantime, we provide a detailed security overview document, our penetration test
\n executive summary, security questionnaire responses, sub-processor list, and Data Processing
\n Agreement — everything needed to support an enterprise security review.<\/p>\n<\/p><\/div>\n

\n

What’s the SLA?<\/h4>\n

99.5% monthly Service Availability commitment with service credits for breach. Support response
\n times: 4 hours for critical issues during business hours, 24 hours for non-business-hours. Excludes
\n upstream AI provider outages and standard force majeure events. Full SLA terms available with the
\n Enterprise contract package.<\/p>\n<\/p><\/div>\n

\n

How does billing work?<\/h4>\n

Annual prepaid through FastSpring as our merchant of record, supporting credit card, ACH transfer,
\n wire transfer, and other methods. NET 30 payment terms with PO numbers on invoices. FastSpring
\n handles VAT and sales tax automatically per your jurisdiction. Direct bank transfer is available on
\n request for specific transactions.<\/p>\n<\/p><\/div>\n

\n

Can I upgrade from Frontier without losing my data?<\/h4>\n

Yes. Tier upgrades preserve all data, conversations, projects, files, and integrations. The only
\n changes when upgrading to Enterprise are the dedicated workspace architecture, additional features
\n (RBAC, team management), the SLA, and the procurement documentation. Existing work continues
\n uninterrupted.<\/p>\n<\/p><\/div>\n

\n

Why does my invoice come from FastSpring?<\/h4>\n

FastSpring is Suprmind’s merchant of record. They handle payment processing and tax obligations
\n across jurisdictions while Suprmind delivers the Service under your contract. This arrangement has
\n been operating cleanly for our parent company since 2017 and offers practical benefits: automatic
\n VAT and sales tax handling, support for tax exemption documentation, and simpler procurement
\n integration. Your contractual relationship for the Service itself is governed by the Master Service
\n Agreement with Suprmind.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n

<\/p>\n

\n

Ready To Talk?<\/h2>\n

30-minute discovery call. We’ll walk through your team’s workflow, the appropriate allocation size for your
\n usage, and any specific compliance or security requirements.<\/p>\n

\n Book a 30-Minute Discovery Call<\/a>
\n Send
\n us details first<\/a>\n <\/div>\n<\/p><\/div>\n<\/div>\n


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