---
title: Contact
description: "Contact Suprmind There are two ways to reach us depending on what you need. Product questions go to the support team. Press, partnerships, security, and..."
url: "https://suprmind.ai/hub/contact/"
published: "2026-05-24T00:04:40+00:00"
modified: "2026-05-24T00:15:13+00:00"
author: Radomir Basta
type: page
schema: WebPage
language: en-US
site_name: Suprmind
---

# Contact

[Sign up](/signup/spark)




[Skip to content](#content)








## Contact Suprmind

There are two ways to reach us depending on what you need.
Product questions go to the support team.
Press, partnerships, security, and legal go to the business mailbox.

Enterprise inquiries have [their own page](/hub/enterprise/) with a dedicated form.



We read everything that comes through this page.
Pick the channel that matches what you need and we’ll get to it.











For product questions and support



### In-App Chat



Still researching if Suprmind is a good fit? You get a**free 7-day trial**– no credit card needed. Test the app and ask all the questions.

 [Fast Sign Up](https://suprmind.ai/signup/spark?utm_source=contact_page&utm_medium=support_card)



Use the chat for:



- ✓ How a mode works
- ✓ Account access or login issues
- ✓ Billing questions
- ✓ Plan upgrades or downgrades
- ✓ Bug reports
- ✓ Feature requests



Sign up takes 30 seconds, and most questions get answered right away. Anything more complex gets escalated to the A team.






For things that need to reach the team directly



### Contact Form



For sales, press, partnerships, security questionnaires, legal, and anything that needs the team directly click the button below.

 Open Form



Use the form for:



- ✓**Enterprise inquiries**custom limits, BYOK, RBAC, SLA, custom procurement
- ✓**Press and media**interviews, quotes, product reviews, research data
- ✓**Partnerships**integrations, co-marketing, resellers, affiliate programs
- ✓**Security and legal**DPA, security questionnaires, vendor reviews, compliance
- ✓**Custom requests**anything that needs founder or team attention



Evaluating Enterprise? Initial information and contact details are on
[this page](https://suprmind.ai/hub/enterprise/).














## How We Work With You



Response times, what we do with your info, and who’s behind Suprmind.









#### Response Times



Enterprise: within 1 business day. Press: 2 business days. Partnerships and everything else: 3 business days. We’re a team based in Belgrade (CET) – responses are slower on weekends.







#### What We Do With Your Message



Your message lands in the team mailbox. We don’t share it with third parties. We don’t add you to a marketing list. If we follow up with a sales conversation, it’s because you asked for one.







#### Company Details**Four Dots doo**, Belgrade, Serbia – operator of Suprmind.ai. Registered in the Republic of Serbia.







#### Payments & Invoicing



Suprmind subscriptions are processed by**FastSpring**, our merchant of record. For invoices, VAT, or payment-method changes, or use the form in app, on [Settings > Plan page](https://suprmind.ai/settings?tab=plan).

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*Source: [https://suprmind.ai/hub/contact/](https://suprmind.ai/hub/contact/)*
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